Thank you for choosing kickflips for your shopping needs! We are committed to delivering your clothing and apparel orders quickly and efficiently. Please take a moment to review our shipping policy, designed to ensure a smooth and transparent shopping experience.

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1. Shipping Methods & Delivery Time

We offer Standard Shipping to ensure your order arrives in a timely manner:

• Standard Shipping

  • Delivery Time: 4-6 business days (within the U.S.)
  • Free Shipping Offer: We offer Free shipping on orders over $199 .
  • Flat Rate: Flat rate of $5.99 for orders under $199.

Please note that delivery times are estimates and may vary due to factors such as weather conditions or high demand.

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2. Processing Time

• Order Processing: The handling/packaging time is 1-2 business days. During this time, we carefully prepare and package your order.
• Transit Time: The shipping time is 3-4 business days for most orders once shipped.

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3. Shipping Locations

• Domestic: We ship to all 50 U.S. states, including Alaska and Hawaii.
• International: We do not offer international shipping at this time.

Please note that we do not ship to U.S. territories, APO/FPO addresses, or P.O. boxes.

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4. Shipping Fees

• U.S. Orders:

  • Free Standard Shipping on orders over $199
  • Flat rate of $5.99 for orders under $199.

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5. Order Tracking

Once your order has shipped, you will receive an email notification with tracking details. You can track your order at any time via the carrier’s tracking system or directly through your account on our website.

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6. Shipping Delays & Order Issues

While we aim for fast and reliable shipping, delays may occasionally happen due to circumstances like weather, high order volumes, or unforeseen carrier delays. If your order is delayed or you encounter issues, please contact our customer support team at support@kickflips.store for assistance.

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7. Shipping Restrictions

• We do not ship to P.O. Boxes, APO/FPO addresses, or restricted areas.
• If you are unsure whether we can ship to your location, please contact our customer service team before placing your order.

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8. Incorrect Address & Delivery Issues

Please ensure your shipping information is correct at checkout to avoid delays. If an incorrect address is provided, we are not responsible for lost or misdirected packages. If your order has been shipped to an incorrect address due to a mistake on your part, please contact us immediately to update the information.

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9. Contact Us

For any privacy concerns or inquiries, please contact us using the information below:

• Email: support@kickflips.store
• Phone: +1 323 792-3896
• Address: 3900 SW 32ND BLVD WEST PARK , FL 33023
• Customer Service Hours: Monday to Friday, 8:00 AM to 5:00 PM

Thank you for shopping at [Your Store Name]. We appreciate your business and look forward to serving you again soon!